Privacy Policy
Effective Date: September 15, 2025
Domain: AppointifyAI.com
Company Address: 62 West Busk Lane, Otley, West Yorkshire, UK
Support Email: [email protected]
1. Introduction
Appointify AI (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit our website or use our services.
By accessing AppointifyAI.com or working with us, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
A. Information You Provide Directly
Name, email address, phone number, and business details submitted through forms, scheduling tools, or direct communication.
Billing details required for payment processing.
B. Information Collected Automatically
IP address, browser type, device information, and usage data when visiting our website.
Cookies, tracking pixels, and analytics tools (Google Analytics, Meta Pixel) to measure traffic and campaign effectiveness.
C. Information from Third Parties
Data from advertising platforms (Google, Meta) when running campaigns.
Lead information collected on behalf of clients via forms, landing pages, chatbots, WhatsApp, SMS, or email.
3. How We Use Information
We use collected data to:
Deliver and improve our appointment-generation services.
Run advertising campaigns on platforms like Google and Meta.
Qualify, schedule, and confirm appointments on behalf of clients.
Communicate with you about services, support requests, or billing.
Analyze and optimize our marketing efforts.
Comply with legal or regulatory requirements.
4. Sharing of Information
We may share information with:
Service Providers & Contractors: To operate campaigns, scheduling systems, and client communication tools.
Clients: When leads/prospects book appointments, necessary details are shared with the relevant client.
Legal Authorities: If required to comply with applicable laws or protect rights, property, or safety.
We do not sell or rent personal data to third parties.
5. Cookies & Tracking
Appointify AI uses cookies and similar tracking technologies to:
Improve website performance.
Track conversions from advertising platforms.
Provide analytics and usage insights.
Users can control cookie settings through their browser. Disabling cookies may affect website functionality.
6. Data Retention
We retain personal information only as long as necessary to deliver services, comply with laws, and resolve disputes.
Leads/appointment data collected on behalf of clients will be retained for a limited period and then securely deleted or anonymized.
7. Data Security
We use reasonable technical and organizational safeguards to protect personal data. However, no system is completely secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your jurisdiction (e.g., GDPR, CCPA), you may have rights to:
Access the personal data we hold about you.
Request corrections or deletion of your data.
Opt out of communications or data processing.
Request a copy of your data in a portable format.
To exercise these rights, contact us at [email protected].
9. International Data Transfers
If you access our Website or services outside the United States, your information may be transferred and processed in countries with different data protection laws.
10. Children’s Privacy
Our services are not directed toward individuals under 18. We do not knowingly collect personal information from children.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date.” Continued use of our Website or services constitutes acceptance of the updated policy.
12. Contact
For any questions about this Privacy Policy, please contact us:
Appointify AI
62 West Busk Lane, Otley, West Yorkshire, UK
Email: [email protected]
Effective Date: September 15, 2025
Domain: AppointifyAI.com
Company Address: 62 West Busk Lane, Otley, West Yorkshire, UK
Support Email: [email protected]
1. Acceptance of Terms
By accessing or using AppointifyAI.com (“Website”) and the services offered by Appointify AI (“Company,” “we,” “our,” or “us”), you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree with these Terms, you should not use our Website or services.
2. Services Provided
Appointify AI provides appointment-generation services, including but not limited to:
Running digital advertising campaigns on behalf of clients (Google, Meta, and other platforms).
Lead qualification and appointment scheduling through AI-assisted tools and human support.
Delivery of confirmed, pre-qualified appointments to client calendars.
Pay-per-appointment pricing model, where clients are charged only when an appointment shows, subject to agreed terms.
We reserve the right to modify, suspend, or discontinue any part of the service at any time without prior notice.
3. Eligibility
To use our services, you must:
Be at least 18 years old.
Have the authority to enter into binding agreements on behalf of your business.
Provide accurate and complete information when engaging with us.
4. Client Responsibilities
By working with Appointify AI, you agree to:
Provide accurate information necessary for campaigns (e.g., business details, service offerings, calendar availability).
Respond promptly to communications from our team to ensure timely delivery of appointments.
Maintain updated scheduling systems (Google Calendar, CRM, or other integrations) to receive appointments.
Comply with all applicable laws and regulations in your jurisdiction, including marketing and advertising standards in your industry.
5. Payment Terms
Pay-Per-Appointment Model: Clients are charged only for confirmed appointments that meet the agreed definition of a “show.”
Billing: Payments will be processed through the method agreed upon during onboarding. Invoices are due immediately unless otherwise stated.
Refunds: Appointify AI does not provide refunds except as expressly outlined in your service agreement. If an appointment does not meet the “qualified” definition, you must notify us within 48 hours to request a review.
Late Payments: Any late or failed payments may result in suspension of services.
6. No Guarantees
While we aim to generate qualified appointments and improve calendar consistency, Appointify AI does not guarantee:
A specific number of appointments, clients, or revenue outcomes.
That every appointment will convert into paying clients.
That third-party platforms (Google, Meta, WhatsApp, etc.) will always operate without interruption.
7. Intellectual Property
All materials on the Website and within our services (including but not limited to content, copy, graphics, branding, and systems) are the property of Appointify AI or our licensors. You may not reproduce, distribute, or exploit such materials without prior written consent.
8. Confidentiality
Both parties agree to maintain confidentiality regarding sensitive business information, client data, and proprietary processes disclosed during the engagement.
9. Data & Privacy
Appointify AI may process personal data of leads/prospects on your behalf strictly for the purpose of delivering appointments.
By using our services, you confirm you have the necessary permissions to share such data with us.
Please refer to our Privacy Policy for full details on how we handle data.
10. Limitation of Liability
To the fullest extent permitted by law:
Appointify AI shall not be liable for indirect, incidental, or consequential damages, including lost profits, missed opportunities, or reputational harm.
Our total liability under these Terms is limited to the total fees paid by you to Appointify AI in the 3 months prior to the event giving rise to the claim.
11. Indemnification
You agree to indemnify and hold harmless Appointify AI, its officers, employees, and contractors from any claims, damages, or expenses arising from:
Misuse of our services.
Violation of these Terms.
Non-compliance with applicable laws in your industry or jurisdiction.
12. Third-Party Tools and Platforms
Our services may rely on third-party tools (e.g., Google Ads, Meta Ads, WhatsApp, Calendly). We are not responsible for interruptions, changes, or outages in these platforms.
13. Termination
Either party may terminate the engagement with written notice. Upon termination:
Any outstanding payments remain due immediately.
Client access to systems, campaigns, and data provided by Appointify AI will be revoked.
14. Governing Law
These Terms are governed by the laws of the United Kingdom, without regard to conflict of law principles. Any disputes will be resolved exclusively in the courts located in the United Kingdom.
15. Amendments
We may update these Terms at any time by posting the revised version on our Website. Continued use of our services after updates constitutes acceptance of the new Terms.
16. Contact
If you have any questions regarding these Terms, please contact us:
Appointify AI
62 West Busk Lane, Otley, West Yorkshire, UK
Email: [email protected]